At BOARDWORLD, we pride ourselves on unbeatable customer service. We sincerely appreciate each and every one of our customers; we understand that you have chosen to purchase from us instead of elsewhere. It is our promise to you that we will do everything possible to support you through your journey — before, during, and after your purchase. Ensuring that you are stoked with our products and service is paramount to us.

Shipping is free within Australia for all orders over $79, regardless of where you live. We offer discounted shipping rates to all of our international customers, with a flat-rate of $29.95AUD for the vast majority of international orders. We price match any advertised price of an in-stock and identical item from an authorised Australian retailer. These are just a few ways we support our customers.

We offer multiple ways to pay for your order, including all major credit cards, PayPal, Apple Pay, Google Pay, Zip, Afterpay, Bitcoin, Litecoin, and Nano. We are the first in our industry to offer cryptocurrency payments. You can also lay-by your order with a 20% deposit. We don't charge any lay-by fees or give you payment deadlines; we do whatever we can to make this process as straightforward as possible.

Whether you need expert advice, want to return an item, or require post-purchase support, we are here for you. If there's anything at all we can help you with, please don't hesitate to contact us.

Phone: (02) 8592 0563

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