Privacy Policy

Welcome to Boardworld (https://www.boardworld.com.au/) ("Boardworld", "we", "us", or "our"). We value your privacy and are committed to protecting your personal information. This Privacy Policy ("Policy") describes the types of information we may collect from you or that you may provide when you visit our website, and our practices for collecting, using, maintaining, protecting, and disclosing that information. This Policy applies to information we collect on our website and through email or other electronic communication between you and Boardworld.

By accessing or using our website, you agree to this Privacy Policy. If you do not agree with our Policy or practices, your choice is not to use our website. This Policy may change from time to time. Your continued use of this website after we make changes is deemed to be acceptance of those changes, so please check the Policy periodically for updates.

Information We Collect
We collect several types of information from and about users of our website, including:

a. Personal Information: Personal information includes any information that can be used to identify, locate, or contact you. Examples of personal information are your name, email address, postal address, phone number, and credit card information.

b. Non-Personal Information: Non-personal information is any information that does not personally identify you. Examples of non-personal information include your IP address, browser type, operating system, and browsing history on our website.

We collect information:

a. Directly from you when you provide it to us.

b. Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies and other tracking technologies.

We use your information to:

a. Provide you with the products and services that you request.

b. Communicate with you about your orders, account information, and customer service inquiries.

c. Personalise and improve your experience on our website.

d. Operate, maintain, and improve our website and overall business.

e. Notify you about changes to our website or any products or services we offer or provide.

f. Conduct research and analysis.

g. Comply with legal requirements and protect our legal rights.

Disclosure of Your Information
We may disclose your personal information:

a. To our subsidiaries and affiliates.

b. To contractors, service providers, and other third parties we use to support our business.

c. To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganisation, dissolution, or other sale or transfer of some or all of our assets.

d. To fulfil the purpose for which you provide it.

e. To comply with any court order, law, or legal process, including responding to any government or regulatory request.

f. To enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

Security
We take reasonable precautions to protect your information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

Accessing and Correcting Your Information
You can review and change your personal information by logging into the website and visiting your account profile page. You may also contact us to request access to, correct or delete any personal information that you have provided to us.

Changes to Our Privacy Policy
It is our policy to post any changes we make to our Privacy Policy on this page. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible 

for periodically visiting our website and this Privacy Policy to check for any changes.

Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by Boardworld. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of any third-party websites or services that you visit.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about you and your interaction with our website, including information about your browsing behaviour, purchase behaviour, and other engagement with our services. We use this information to improve and customise your browsing experience, for analytics and metrics about our visitors, and for marketing purposes.

You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of our website may then be inaccessible or not function properly.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are under 13, please do not provide any information on our website or on or through any of its features.

Your Rights Under Australian Privacy Law

If you are an Australian resident, you may have certain rights under the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), including the right to access and correct your personal information, the right to request that we delete your personal information, and the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe that we have not complied with our privacy obligations.

To exercise any of these rights or to make a complaint, please contact us or by mail at:

Boardworld, 23/2 Bishop St, St Peters, NSW 2044, Australia

Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us.

We will respond to your inquiries as soon as possible.