anyone having trouble with Kompass?
Hey guys,
Just wondering if anyone has ever had problems with Kompass?
I lodged my application on the 6th which took them 4 days to accept it, and they state I should hear back from them within 48 hours.
I received the letter from them on the 10th which I thenuploaded my passport copy and CV and paid the fee via netbanx on the 12th and they still have yet to change the status of my fee payment. Sent them an email on the 13th to enquire but no answers.
In the letter they sent me to tell me I have to upload documents required it says I have till the 20th to do but on the application main screen it says I have until the 16th.
not Kompass but I’ve been having no end of issues with CIC website (stage after IEC acceptance letter)
They had a 4 hour maintenance yesterday & the website has had some cosmetic (and I’m assuming, back-end) updates. Today, It finally let me submit my additional documents after a week of trying.
Possibly related?
My partner has had the same issue through CIC. It might be, I have sent them an email to query it but it is just a waiting game now. I don’t even know who else I can contact in regards to this. If I end up getting refused due to the delays I will have to go to the back of the line and start all over again
My partner has had the same issue through CIC. It might be, I have sent them an email to query it but it is just a waiting game now. I don’t even know who else I can contact in regards to this. If I end up getting refused due to the delays I will have to go to the back of the line and start all over again
I sent an email with some very specific questions regarding the issues and got the same, automated response twice:
Dear Client,
Thank you for contacting the Citizenship and Immigration Canada Call Centre’s e-Services Unit.
We verified the information provided. The situation that you have described is the result of an ongoing periodic technical problem. We are currently looking into it and will resolve it as soon as possible. You may want to retry at a later time.
We apologize for any inconvenience this may have caused.
Sincerely,
Citizenship and Immigration Canada
http://www.cic.gc.ca
So crap! I think CIC worked for her eventually but she said there was a lot of refreshing etc.
I have just got to wait it out with Kompass I guess. My AFP check came quicker then Kompass.
Both CIC and Kompass are pricks of sites to deal with and took me ages to complete both of them because they kept saying errors and what not having to refresh and relog back in loads, just gotta stick with it! Glad I’m finally done with all that!
Those sites are so painful…